Whirlpool product recall update: Tumble dryer owners urgent warning over fire risk

A Whirlpool recall is still underway as the company is urging customers to act over tumle dryers which pose a fire risk.

So far 65,000 more affected dryers have been located, but more remain at large.

Affected products could still be in people’s homes – and it is crucial that owners make contact as a matter of urgency so their units can be replaced or modified.

Dryers manufactured between April 2004 and September 2015 are being recalled.

Whirlpool product recall update: Tumble dryer warning over fire risk

The units that pose a fire risk are certain models of Hotpoint, Indesit, Creda, Swan and Proline dryers built between 2004 and 2015.

Anyone with an affected dryer must unplug it immediately and stop using it, the brand warns.

Under the recall, consumers have a greater choice of remedy options.

These include: a free replacement dryer; a free in-home modification; or a refund based on the age of their appliance.

Consumers can also choose to upgrade their affected dryer to a superior model compared to the free replacement dryer for a fraction of the retail price.

Jeff Noel, Vice President of Whirlpool, said: “We’re hugely grateful to everyone who has come forward so far, but if there are people still out there with affected dryers, please contact us immediately.

“Nothing matters more to us than people’s safety, so it’s absolutely vital that we can identify where these affected dryers are and resolve the issue.

“We can assure consumers that we are doing everything we can, and that we can quickly provide a remedy as soon as they get in touch.”

This is the latest in the Whirlpool recall news.

In July the brand publish a full list of affected machines.

Whirlpool recently admitted to MPs the number of faulty tumble dryers in homes across the county could be far higher than first thought, with a figure closer to 800,000.

Which? also reported more than 30 cases of tumble dryers that have previously been modified by Whirlpool catching fire, producing smoke or smelling of burning.

In his statement on the Whirlpool website, Mr Noel admits the company “got some things wrong and could have done some things better”.

People can instantly check if their dryer is one of those affected by calling 0800 151 0905 or by visiting www.whirlpool.co.uk/dryerrecall. Whirlpool’s call centre is open seven days a week.

Consumers should call 0800 151 0905 or visit www.whirlpool.co.uk/dryerrecall to check if their dryer is affected.

There was a recent Waitrose food recall over serious health fears. 

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