Deliveroo begins table service so you can order in restaurants contact-free

Deliveroo is launching a table service tool to help restaurants reopen safely.

The new in-app function will be available from 15 July and enables customers to browse the menu, order and pay at a restaurant via the Deliveroo app.

This will make it easier for customers to visit and eat at restaurants while maintaining social distancing from other diners and restaurant staff.

All orders placed through table service will be charged at 0% commission to restaurant partners, encouraging widespread adoption and supporting the hospitality sector financially during this difficult period.

Restaurants can also order PPE and restaurant signage from Deliveroo for free.

Deliveroo says it is the first major UK delivery platform to roll out the table service feature and wants to help businesses thrive.

This announcement follows Government guidance which encourages restaurants to use contactless ordering from tables through apps.

Deliveroo’s new feature is also available in bars, cafes, and pubs – any outlet that offers table service to customers. 

The food delivery brand also says it will be offering 25,000 items of in-restaurant signage – which include floor stickers, queuing polls, anti-bacterial pumps, hand washing signs – for free to 5,000 small restaurants.

Will Shu, CEO, Deliveroo said: ‘Thousands of our restaurant partners stayed open during the lockdown to deliver for the NHS and the vulnerable.

‘It is now time for the government, consumers, and for Deliveroo to deliver for our restaurants, helping them to survive on the high-street as they reopen for dine-in customers.

‘Deliveroo wants to play a significant role in helping restaurants adopt tech-led solutions to reopen safely, especially smaller partners who otherwise would be unable to develop the technology and face huge financial burdens due to COVID-19. We are committed to developing a wide package of support measures to help the sector’s economic recovery.’

Restaurants are being invited to sign-up for this new package on Deliveroo’s website.

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